Built for clinics and private practices
More enquiries.
More patients booked.
Kura makes sure every patient enquiry gets a reply, every appointment gets confirmed, and fewer people don't show up.
A free 30-minute call. No visit to your practice, no software pitch. We find the gap, value it and show you what to fix first.
The real problem
You may not need more patients. You may need to stop losing the ones who already called.
Patients call, message and ask about treatment every day. Reception is with someone. It's after five. The message sits unread until tomorrow. By then they've booked somewhere else — and nobody in the practice ever knew they existed.
What Kura does
An enquiry is not a message. It is money with a deadline.
Patients reach a practice through whichever door is nearest. Most of those doors have nobody standing behind them. Kura turns all of them into one list, and works that list until each enquiry is either in the diary or written off on purpose.
Every way a patient reaches you
become one enquiry list
and Kura works it in four stages
Capture
Every door logged as an enquiry with a name, a number and an owner — including the missed calls and walk-ins that currently leave no trace.
Follow-up
Nothing sits unanswered. Each enquiry is chased on whichever channel the patient will actually reply to, until it books or is closed.
Reactivate
Your own records are the largest untouched list you own. Patients overdue a recall are found and invited back.
Insights
How fast you answered, what you missed, what booked and what it was worth — measured against your own baseline, not an industry average.
The same missed call, twice.
Tendai rings the practice at 19:42. Nobody picks up — it’s after hours. A missed call leaves no trace, no name and no number. Here is that Tuesday at a practice running Kura, and at the same practice without it.
A phone call became a booked appointment. No bot answers a phone.
The free Revenue Leak Audit call
We start with one leak. Not five. One.
It's a free 30-minute call — we don't need to come to your practice. Before we speak we look at four places money quietly disappears, measure what the worst one is costing you, and show you that number on the call. We run a limited number each month so every practice gets proper attention.
The patient who stopped coming.
Chipo isn't a lead. She is already in your records. She was treated, she paid, she was happy — and nobody ever asked her to come back.
The cheapest patient you will ever book is one you have already treated.
Recall messages go to your own patients on an approved WhatsApp template, with an opt-out on the first line.
Why Kura is not just software
A trained specialist watches every enquiry.
- ✓A real person reviews your enquiry pipeline every working day
- ✓Anything the system can't handle gets picked up, not ignored
- ✓We set it up, run it and keep it working — your reception doesn't learn new software
- ✓You get a monthly report showing what was recovered
How you'll know it's working
Every month, a report signed by a person.
Not a dashboard you have to log into and interpret. One page, written by the specialist who ran your enquiries that month, telling you what happened and what they're doing next.
How long a patient waited for a reply
Example only — figures illustrate the format, not a real practice. Yours will carry your own numbers from month one.
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A number you have never had
No practice knows how long its patients actually wait for a reply. We measure it during your free audit, then measure it every month after. That baseline is yours whether you work with us or not.
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We undercount on purpose
A visit is only attributed when the enquiry, the reply and the booking are all in the same thread. Walk-ins and desk bookings are excluded, so the real figure is always higher than the one we show you.
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Someone's judgement, not a data export
The last section is written, not generated — what changed, what it means for your diary, what we're doing about it next month. A dashboard cannot tell you to keep Thursday afternoons free.
Book a free audit call Your baseline gets measured on that call.
Before you book anything
Put your own numbers in.
You don't need us to tell you there's a gap. You need to know what it's worth. Move the three sliders and the number on the right is yours, not ours.
Calls, WhatsApps, ad comments, website forms — everything, not just the ones that booked.
The first visit, not their lifetime. Be conservative.
Evenings, weekends, lunch hour, and the ones reception meant to come back to.
Walking out the door every year
and nobody in the practice ever sees it happen
That's 216 a year.
About 71 of them would have booked if someone had replied.
Assumes one in three enquiries books when it gets a prompt reply — deliberately conservative. On the call we replace these estimates with your real numbers.
Your first step
What would fixing one leak be worth to your practice?
Pick a time that suits you. We'll ask a few questions about your practice first so that by the time we speak, we've already looked at where your enquiries come in.
- ✓30 minutes, on a call — we don't visit your practice
- ✓A few quick questions first, so we've done the homework before we speak
- ✓You leave with a number, whether or not you work with us